When you visit the ShowHow website or use our service, we collect personal data. Personal data refers to peoples information that directly or indirectly indicates who you are. We collect the following personal information from our customers, their learners and some website visitors.
We do not collect sensitive information such as location information (GPS), racial or ethnic origin, political opinions and health data.
We use your personal data to operate our services and to manage our relationship with you. Specifically this is to:
We collect this information when you sign up to our services, when your learners access our services or provided to us at request from our website. The personal information we receive can come from these sources. When you visit our websites or sign up for an account we will directly ask your for your information. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t access parts of our service We collect some information about you automatically when you visit our websites or application such IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. On occasion we may collect personal data about you from trusted third parties marketing tools.
As a practice we do not share your personal data nor does ShowHow sell the personal data we collect to third parties. However in our day to day operations we use some third party service providers and partners who we share some data with to enable us to support our service and provide functionality for our website and marketing services. We may also share your information with regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure. In the case of an acquisition or merger of our service we may share personal information as part of the due diligence process.
We will retain your personal data for as long as we have a relationship with you and for a period of time afterwards in accordance with our data retention policies and practices. After that period we will ensure its deleted.
Security is a priority at ShowHow and we have appropriate physical, technical and organisational measures in place to keep your personal data secure. For more information about security, check out the ShowHow security page.
It’s your personal data and you have certain rights relating to it. You have the right to know what personal data we hold about you, request a copy of your personal data, or ask us to restrict processing your personal data or delete it. The same applies to your learners data, this person has the right to obtain from you a copy of the personal information that you hold for them, and to require you to correct errors in the personal information that you process for them if it is inaccurate or incomplete. Your leaners also have the right at any time to require that you delete their personal information. As your service provider we will support you with access to the personal information we process on your behalf.
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