Consulting with frontline teams
A great place to start collaborating is with your learners. Ask them about situations they’ve been in that they found difficult or wished they’d had the experience of beforehand. The focus should be hearing from frontline teams to understand their experiences and what are the key learning objectives that can be distilled.
Frontline teams will have undergone a range of learning and training activities, you’ll be able to deduce if the learning objectives of those are being met and where gaps might be. A consistent problem with the traditional training methodologies is that you forget large parts of it once you’ve done the classroom session or eLearning and have done the quiz. The goal of scenario-based learning experiences is to reinforce that learning, assess comprehension and give learners the opportunity to practice after the training is done.
Working with SMEs
If you are a learning professional you often need to collaborate with SMEs to produce learning material. A key focus of ShowHow is that the scenarios should be short, engaging, and focused on the learning objectives. If there is a lot of information to be included in the learning activity, ShowHow might not be the right platform. It’s important your SME understands they need to keep it short and simple to engage learners - using branching and micro-interventions when that information is required.
ShowHow Organisation licenses include unlimited authors. You should engage SMEs early in the storyboarding process so they can see examples of other scenarios, get a better understanding of what ShowHow is for and get some ideas of what they’re looking for.
ShowHow supports collaborative storyboarding. You can work on storyboards at the same time, and you will see each other's changes. It’s a really good idea to share the load of good scenario planning, as SMEs and learners can experience the scenario before it’s filmed - provide feedback and share ideas that are much easier to action before the filming is done.
Separating production from authoring
Collaboration enables other people to get involved in production. This makes it easier to shoot in far-off locations, difficult environments, or during pandemics. A well-designed and descriptive storyboard makes it easier for front-line teams or actors to produce content and upload it remotely.
Another key advantage of a collaborative approach is long-term maintenance. If SMEs and educators can make the tweaks and changes themselves, that frees up the time of the learning team to focus on more strategic outcomes. Versioning ensures the learning team can control what makes it to the learners but still gives SMEs and educators a chance to explore solutions to their learning problems themselves.